Human Resources Level 2 is designed for learners who want to strengthen their HR knowledge and develop practical skills across key functions. The course goes beyond simple awareness and focuses on applying HR practices confidently in professional settings. This Human Resources Level 2 training prepares you to manage recruitment, workplace policies, employee development, and performance management with greater effectiveness.
In this course, you will learn how HR contributes directly to organisational success by building staff engagement, maintaining compliance, and supporting long-term goals. Moreover, the course explores strategies that improve motivation, increase productivity, and help resolve conflict in the workplace. By combining legal responsibilities with people-focused approaches, this training equips you to create safer, fairer, and more productive working environments. In addition, you will understand how HR supports business strategy, workforce planning, and sustainable growth, and the creation of positive organisational cultures.
Our Human Resources Level 2 Certification covers:
- The mission and responsibilities of the HR department
- Recruitment, selection, and onboarding processes
- Drafting contracts, HR policies, and workplace procedures
- Human capital management and HR toolkits
- Corporate social responsibility and organisational behaviour
- Staff motivation, employee commitment, and development programmes
- Training methods and performance management systems
- Career development and succession planning
- Legal frameworks and compliance responsibilities
- Compensation, benefits, leave policies, and insurance
- Strategic planning, workforce management, and staffing needs
- Conflict resolution, grievance handling, and workplace violence prevention
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Course Duration: 15
Total Modules: 20
Module 1 : Introduction to Human Resources
Module 2 : Practising Human Resources
Module 3 : The Interview
Module 4 : New Employees
Module 5 : Contracts, Documents, and Procedures
Module 6 : Human Capital Management
Module 7 : HR Skills
Module 8 : HR Toolkit
Module 9 : Corporate Social Responsibility
Module 10 : Organisational Behaviour
Module 11 : Managing Relationships
Module 12 : Motivation and Commitment
Module 13 : Performance Management, Evaluations and Feedback
Module 14 : Training and Development
Module 15 : Legal Considerations
Module 16 : Career Development and Opportunities
Module 17 : Technology
Module 18 : Benefits, Compensation, Leave, Overtime and Insurance
Module 19 : Strategic Planning, Mission Statements and Optimal Staffing
Module 20 : Dealing with Workplace Violence, Bullying and Conflict Resolution
