{"product_id":"key-account-management-certification","title":"Key Account Management Certification","description":"\u003cp\u003eThis course is excellent for first-time and new appointments as key account manager. As it is the role of the key account manager to nurture and foster the relationships with your most important customers and, in larger companies, manage the team responsible for handling a certain account or group of accounts, it is vital that the KAM has the necessary skills and knowledge.\u003c\/p\u003e\r\n\u003cp\u003eIn this course, they will learn how to manage their accounts, how to manage their team of account managers, how to improve customer\/account relations and how to overcome barriers to growth.\u003c\/p\u003e\r\n\u003cp\u003eThe course provides lessons in investment versus return, objective and target-setting and networking.\u003c\/p\u003e\r\n\u003cp\u003e \u003c\/p\u003e\r\n\u003ch4\u003eWhat’s covered in the course?\u003c\/h4\u003e\r\n\u003cp\u003eWhen you enrol a team member on this course, they will cover the following topics:\u003c\/p\u003e\r\n\u003cul class=\"learn-mod\"\u003e\r\n\u003cli\u003eAn overview of what key account management is and what it entails;\u003c\/li\u003e\r\n\u003cli\u003eThe duties and responsibilities in the role of key account manager and how they can be effectively performed,\u003c\/li\u003e\r\n\u003cli\u003eMethods that aid in properly prioritising personal workload, so that tasks are delegated and completed in a timely manner;\u003c\/li\u003e\r\n\u003cli\u003eHow to research various types of customers and what their different needs are;\u003c\/li\u003e\r\n\u003cli\u003eTips and advice, to help prioritise in the workplace, when it comes to team tasks, projects and other jobs;\u003c\/li\u003e\r\n\u003cli\u003eIdentification and assessment of personal strengths and weaknesses, so that they can be effectively used or enhanced;\u003c\/li\u003e\r\n\u003cli\u003eHow to plan a strategy for all key accounts;\u003c\/li\u003e\r\n\u003cli\u003eHow to recognise and deal with potential and real threats in the workplace;\u003c\/li\u003e\r\n\u003cli\u003eHow to manage relationships in the workplace, for the greatest benefit of everyone involved;\u003c\/li\u003e\r\n\u003cli\u003eHow to network with customers and their key account staff.\u003c\/li\u003e\r\n\u003c\/ul\u003e\r\n\u003cp\u003e \u003c\/p\u003e\r\n\u003ch4\u003e\u003cstrong\u003eExplore our \u003ca href=\"https:\/\/staffskillsacademy.co.uk\/courses\/\"\u003efull library of training courses.\u003c\/a\u003e\u003c\/strong\u003e\u003c\/h4\u003e\r\n\u003cbr\u003e\u003cbr\u003eCourse Duration: 6\u003cbr\u003e\u003cbr\u003e\u003ch2\u003eModules\u003c\/h2\u003e\u003cbr\u003eTotal Modules: 5\u003cbr\u003e\u003cbr\u003eModule 1 : Key Account Management\u003cbr\u003e\u003cbr\u003eModule 2 : Investment versus Return\u003cbr\u003e\u003cbr\u003eModule 3 : Setting Specific Goals and Objectives for Each Meeting\u003cbr\u003e\u003cbr\u003eModule 4 : Networking within Your Account\u003cbr\u003e\u003cbr\u003eModule 5 : Planning How to Support Your Key Accounts\u003cbr\u003e\u003cbr\u003e","brand":"Staff Skills Academy","offers":[{"title":"Default Title","offer_id":52862642159957,"sku":"3255","price":199.0,"currency_code":"GBP","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/1030\/2934\/2549\/files\/key-account.jpg?v=1772531559","url":"https:\/\/courses.achieveuktraining.com\/products\/key-account-management-certification","provider":"uktraining","version":"1.0","type":"link"}