{"product_id":"call-centre-skills-certification","title":"Call Centre Skills Certification","description":"\u003cp\u003eLearning about call centre skills is vital for anybody looking to begin or further their career in the vibrant call centre industry – it is also important information for employers of call centre agents to ensure they choose the right staff!\u003c\/p\u003e\r\n\u003cp\u003eFrom the personal traits such as teachability and empathy, to the technical skills such as computer literacy and communication skills you need to land the call centre job of your dreams, this course covers everything you need to know about call centre skills!\u003c\/p\u003e\r\n\u003cp\u003e \u003c\/p\u003e\r\n\u003ch4\u003eYou will learn:\u003c\/h4\u003e\r\n\u003cul class=\"learn-mod\"\u003e\r\n\u003cli\u003eThe personal traits you need to land the call centre job of your dreams\u003c\/li\u003e\r\n\u003cli\u003eVital categories of knowledge to help you during your interview and call centre career\u003c\/li\u003e\r\n\u003cli\u003eHow to ensure that call centre candidates have what it takes to perform their job\u003c\/li\u003e\r\n\u003cli\u003eHow to further your call centre career by improving your knowledge and personal traits\u003c\/li\u003e\r\n\u003c\/ul\u003e\r\n\u003cp\u003e \u003c\/p\u003e\r\n\u003ch4\u003e\u003cstrong\u003eExplore our \u003ca href=\"https:\/\/staffskillsacademy.co.uk\/courses\/\"\u003efull library of training courses.\u003c\/a\u003e\u003c\/strong\u003e\u003c\/h4\u003e\r\n\u003cbr\u003e\u003cbr\u003eCourse Duration: 0.75\u003cbr\u003e\u003cbr\u003e\u003ch2\u003eModules\u003c\/h2\u003e\u003cbr\u003eTotal Modules: 1\u003cbr\u003e\u003cbr\u003eCall Centre Skills\u003cbr\u003e\u003cbr\u003e","brand":"Staff Skills Academy","offers":[{"title":"Default Title","offer_id":52854516449621,"sku":"4278","price":199.0,"currency_code":"GBP","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/1030\/2934\/2549\/files\/call-centre.png?v=1772529207","url":"https:\/\/courses.achieveuktraining.com\/products\/call-centre-skills-certification","provider":"uktraining","version":"1.0","type":"link"}