{"title":"Hospitality \u0026 Tourism","description":"","products":[{"product_id":"bartending-certification","title":"Bartending Certification","description":"\u003cp\u003eLearning about bartending is essential for anybody with a passion for the hospitality industry and the vibrant and exciting world of bartending – whether you’re in the industry already or are aspiring to begin your journey.\u003c\/p\u003e\r\n\u003cp\u003eThis course covers everything you need to know about being a successful bartender, including a full job description and all the career options you’ll have.\u003c\/p\u003e\r\n\u003cp\u003eFrom the personal traits and skills required, to the various tools of the trade and professional tips to excel in bartending, this course covers everything you need to know about one of the most rewarding and exciting service industry careers!\u003c\/p\u003e\r\n\u003cp\u003e \u003c\/p\u003e\r\n\u003ch4\u003eYou Will Learn:\u003c\/h4\u003e\r\n\u003cul class=\"learn-mod\"\u003e\r\n\u003cli\u003eThe full job description and various career options\u003c\/li\u003e\r\n\u003cli\u003eThe personal traits and technical skills required for the job\u003c\/li\u003e\r\n\u003cli\u003eThe tools of the trade and how to use them properly\u003c\/li\u003e\r\n\u003cli\u003eValuable tips to help you excel in the industry\u003c\/li\u003e\r\n\u003c\/ul\u003e\r\n\u003cp\u003e \u003c\/p\u003e\r\n\u003ch4\u003e\u003cstrong\u003eExplore our \u003ca href=\"https:\/\/staffskillsacademy.co.uk\/courses\/\"\u003efull library of training courses.\u003c\/a\u003e\u003c\/strong\u003e\u003c\/h4\u003e\r\n\u003cbr\u003e\u003cbr\u003eCourse Duration: 2.5\u003cbr\u003e\u003cbr\u003e\u003ch2\u003eModules\u003c\/h2\u003e\u003cbr\u003eTotal Modules: 4\u003cbr\u003e\u003cbr\u003eModule 01: Introduction and Job Description\u003cbr\u003e\u003cbr\u003eModule 02: Traits and Skills\u003cbr\u003e\u003cbr\u003eModule 03: Tools of the Trade\u003cbr\u003e\u003cbr\u003eModule 04: Pro Bartending Tips\u003cbr\u003e\u003cbr\u003e","brand":"Staff Skills Academy","offers":[{"title":"Default Title","offer_id":52854515171669,"sku":"4533","price":199.0,"currency_code":"GBP","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/1030\/2934\/2549\/files\/bARTENDING.png?v=1772529176"},{"product_id":"cabin-crew-certification","title":"Cabin Crew Certification","description":"\u003cp\u003eHave you always wanted to work on an aircraft and be zipped around the world? Do you already work in the aviation industry and want to improve your career prospects? The cabin crew certification will teach you everything you need to know to enjoy a successful career as a valued member of the cabin crew on board planes around the world.\u003c\/p\u003e\r\n\u003ch4\u003e\r\n\u003cstrong\u003eIntroduction To The Cabin Crew Certification\u003c\/strong\u003e\n\u003c\/h4\u003e\r\n\u003cp\u003eThis online study course is designed to give you an introduction to cabin crew careers. It is broken down into twenty informative and manageable modules, which take around ten hours to complete. You study online at your own pace. As long as you have access to the internet, you can study from anywhere where you are comfortable, whether it’s at home or at your desk during your lunch break. Because there is no schedule or deadline to complete the course, you can work full time and study when you have the time, you can complete the course in two days or two months, this is down to personal preference and the time you have available. When you have studied all twenty modules, you will need to complete a multiple-choice test with a pass mark of seventy five percent. In the event you don’t pass the first time, you will be given an opportunity to go back over the modules and retake the test. On successful passing, you can download and print your certificate.\u003c\/p\u003e\r\n\u003cp\u003e \u003c\/p\u003e\r\n\u003ch4\u003eWhat You Will Learn\u003c\/h4\u003e\r\n\u003cp\u003eThe twenty information-packed modules will teach you the following:\u003c\/p\u003e\r\n\u003cul class=\"learn-mod\"\u003e\r\n\u003cli\u003eUnderstand passenger aviation. This covers the history of cabin crew members, what to expect when working as a member of a cabin crew and the hierarchy on the airline.\u003c\/li\u003e\r\n\u003cli\u003eLearn about the different aircraft you can work on from private charters to budget flights and which offer the best career prospects looking forward.\u003c\/li\u003e\r\n\u003cli\u003eGet an understanding of the aviation rules. You will learn which governing bodies regulate British air travel, what ATOL is and how the regulations change and what you can do to prepare for these changes.\u003c\/li\u003e\r\n\u003cli\u003eIdentify with various aviation abbreviations. Know when they are used, why you need to know them and the most common abbreviations you will hear throughout your career.\u003c\/li\u003e\r\n\u003cli\u003eLearn how to adapt to different time zones and how currencies are calculated.\u003c\/li\u003e\r\n\u003cli\u003eGet an understanding of weather conditions and interruptions. You will learn more about turbulence, what weather conditions can impact a flight and how to keep your passengers safe.\u003c\/li\u003e\r\n\u003cli\u003eKnow the layout of a commercial flight from the area names to what areas you can and cannot enter.\u003c\/li\u003e\r\n\u003cli\u003eLearn about communications systems and passenger announcements. You will learn how to effectively communicate with passengers and flight crew. You will also learn how to adapt your tone of voice when using the communications systems.\u003c\/li\u003e\r\n\u003cli\u003eYou will learn about the galley (kitchen). You will learn how to keep it safe, how to use it for storage and how to maintain privacy in the galley at all times.\u003c\/li\u003e\r\n\u003cli\u003eLearn about emergency exits on the plane from the different types and locations to opening them in the event of an emergency.\u003c\/li\u003e\r\n\u003cli\u003eLearn everything you need to know about hand luggage from when it’s not appropriate to legal guidelines, restrictions and storage.\u003c\/li\u003e\r\n\u003cli\u003eUnderstand emergency equipment and how to use it.\u003c\/li\u003e\r\n\u003cli\u003eLearn about the different flight procedures and what you need to know.\u003c\/li\u003e\r\n\u003cli\u003eKnow the different types of emergencies you may be faced with when on duty.\u003c\/li\u003e\r\n\u003cli\u003eKnow how fires on board may start and how to handle them effectively.\u003c\/li\u003e\r\n\u003cli\u003eLearn the importance of health and safety for crew and passengers.\u003c\/li\u003e\r\n\u003cli\u003eGet essential medical and first aid knowledge you may need during a flight.\u003c\/li\u003e\r\n\u003cli\u003eUnderstand your uniform and personal grooming and why it is so important.\u003c\/li\u003e\r\n\u003cli\u003eGet useful advice on fatigue management.\u003c\/li\u003e\r\n\u003cli\u003eLearn valuable crew resource management tips and advice.\u003c\/li\u003e\r\n\u003c\/ul\u003e\r\n\u003cp\u003e \u003c\/p\u003e\r\n\u003ch4\u003e\u003cstrong\u003eExplore our \u003ca href=\"https:\/\/staffskillsacademy.co.uk\/courses\/\"\u003efull library of training courses.\u003c\/a\u003e\u003c\/strong\u003e\u003c\/h4\u003e\r\n\u003cbr\u003e\u003cbr\u003eCourse Duration: 10\u003cbr\u003e\u003cbr\u003e\u003ch2\u003eModules\u003c\/h2\u003e\u003cbr\u003eTotal Modules: 20\u003cbr\u003e\u003cbr\u003eModule 1: About Passenger Aviation\u003cbr\u003e\u003cbr\u003eModule 2 : Types of Airlines\u003cbr\u003e\u003cbr\u003eModule 3 : Aviation Regulation\u003cbr\u003e\u003cbr\u003eModule 4 : Understanding Aviation Abbreviations\u003cbr\u003e\u003cbr\u003eModule 5 : Geography and Time Zones\u003cbr\u003e\u003cbr\u003eModule 6 : Weather Conditions and Aviation Interruptions\u003cbr\u003e\u003cbr\u003eModule 7 : Layout of the Commercial Aircraft\u003cbr\u003e\u003cbr\u003eModule 8 : Passenger Announcements and Communication Systems\u003cbr\u003e\u003cbr\u003eModule 9 : The Galley\u003cbr\u003e\u003cbr\u003eModule 10 : Emergency Exits\/Doors\u003cbr\u003e\u003cbr\u003eModule 11 : Cabin Area Hand Luggage\u003cbr\u003e\u003cbr\u003eModule 12 : Familiarisation of Emergency Equipment\u003cbr\u003e\u003cbr\u003eModule 13 : Flight Procedures\u003cbr\u003e\u003cbr\u003eModule 14 : Emergency Procedures \u0026amp; 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Therefore, having the knowledge necessary to run an event can make you a more valuable asset to either a current or prospective employer.\u003c\/p\u003e\r\n\u003cp\u003eThis course is also great for entrepreneurs who would like to make a name for themselves, organising a variety of event types, such as concerts or weddings.\u003c\/p\u003e\r\n\u003cp\u003eThis 23 module course will guide your team members through everything they need to know, in order to organise and run an event.\u003c\/p\u003e\r\n\u003cp\u003e \u003c\/p\u003e\r\n\u003ch4\u003eWhat’s covered in the course?\u003c\/h4\u003e\r\n\u003cp\u003eThrough this course, team members will learn all about:\u003c\/p\u003e\r\n\u003cul class=\"learn-mod\"\u003e\r\n\u003cli\u003eThe fields in which having knowledge of event management is absolutely necessary;\u003c\/li\u003e\r\n\u003cli\u003eHow to use strategies, to effortlessly co-ordinate your events, while also maintaining a focus on budget;\u003c\/li\u003e\r\n\u003cli\u003eDifferent types of events, from small events to massive events and how to plan and organise them accordingly;\u003c\/li\u003e\r\n\u003cli\u003eThe venues that are ideal for different event types and what you need to look out for, when shopping for one;\u003c\/li\u003e\r\n\u003cli\u003eWhy developing a thorough and well thought out budget is such an important step;\u003c\/li\u003e\r\n\u003cli\u003eProviding your employees with the ideal methods for promoting your event, in order to receive the highest possible turnout, including the use of social media and other resources;\u003c\/li\u003e\r\n\u003cli\u003eHow to organise a safe event and cope with potential emergencies;\u003c\/li\u003e\r\n\u003cli\u003eMethods of attaining all necessary equipment, such as seating, tents, toilets and electricity;\u003c\/li\u003e\r\n\u003cli\u003eAn introduction to wedding planning and how to pursue this exciting career option;\u003c\/li\u003e\r\n\u003cli\u003eThe legalities of planning events, including what insurance is necessary and your liability, in case of injury or death.\u003c\/li\u003e\r\n\u003c\/ul\u003e\r\n\u003cp\u003e \u003c\/p\u003e\r\n\u003ch4\u003e\u003cstrong\u003eExplore our \u003ca href=\"https:\/\/staffskillsacademy.co.uk\/courses\/\"\u003efull library of training courses.\u003c\/a\u003e\u003c\/strong\u003e\u003c\/h4\u003e\r\n\u003cbr\u003e\u003cbr\u003eCourse Duration: 15\u003cbr\u003e\u003cbr\u003e\u003ch2\u003eModules\u003c\/h2\u003e\u003cbr\u003eTotal Modules: 23\u003cbr\u003e\u003cbr\u003eModule 1: Introduction to Event Planning\u003cbr\u003e\u003cbr\u003eModule 2 : Strategic Management\u003cbr\u003e\u003cbr\u003eModule 3 : Customer Service Skills\/ Personal Qualities Required\u003cbr\u003e\u003cbr\u003eModule 4 : Types of Event\u003cbr\u003e\u003cbr\u003eModule 5 : Staging and Design\u003cbr\u003e\u003cbr\u003eModule 6 : Event Management Finances \u0026amp; Ticketing\u003cbr\u003e\u003cbr\u003eModule 7 : Health and Safety for Events\u003cbr\u003e\u003cbr\u003eModule 8 : Event Management Logistics and Troubleshooting\u003cbr\u003e\u003cbr\u003eModule 9 : Wedding Planning Introduction\u003cbr\u003e\u003cbr\u003eModule 10 : Types of Wedding\u003cbr\u003e\u003cbr\u003eModule 11 : The Wedding Planning Process\u003cbr\u003e\u003cbr\u003eModule 12 : Choosing a Wedding Venue\u003cbr\u003e\u003cbr\u003eModule 13 : Wedding Ceremonies and Wedding Legalities\u003cbr\u003e\u003cbr\u003eModule 14 : Planning a Wedding Theme\u003cbr\u003e\u003cbr\u003eModule 15: Clothing, Beauty and Attire for Weddings\u003cbr\u003e\u003cbr\u003eModule 16: Wedding Catering\u003cbr\u003e\u003cbr\u003eModule 17: Wedding Entertainment\u003cbr\u003e\u003cbr\u003eModule 18: Printed Materials and the Gift List\u003cbr\u003e\u003cbr\u003eModule 19 : Wedding Transport\u003cbr\u003e\u003cbr\u003eModule 20 : Photography\/Videography\u003cbr\u003e\u003cbr\u003eModule 21 : Weddings Abroad\u003cbr\u003e\u003cbr\u003eModule 22 : Starting Your Own Events Planning Business\u003cbr\u003e\u003cbr\u003eModule 23: Marketing, Insurance and Tax\u003cbr\u003e\u003cbr\u003e","brand":"Staff Skills Academy","offers":[{"title":"Default Title","offer_id":52854523068757,"sku":"3238","price":199.0,"currency_code":"GBP","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/1030\/2934\/2549\/files\/events-management.jpg?v=1772529346"},{"product_id":"events-management-uk-certification","title":"Events Management UK Certification","description":"\u003ch4\u003eThis course is also available as \u003ca href=\"https:\/\/staffskillsacademy.co.uk\/instructor-led-training\/\"\u003ein-house training\u003c\/a\u003e.\u003cbr\u003e\r\n\u003ca href=\"https:\/\/staffskillsacademy.co.uk\/enquire-now\/\"\u003eEnquire now\u003c\/a\u003e to find out more.\u003c\/h4\u003e\r\n\u003cp\u003e \u003c\/p\u003e\r\n\u003cp\u003eA career in events management or wedding management can be exceptionally rewarding. This is a fast paced environment where you will be expected to know the industry and have outstanding planning and problem solving skills. This course is ideal for anyone who is looking for a successful career as a wedding or event manager or for anyone who is already working within the industry, but wants to have a certification in place to prove their passion and dedication to the industry.\u003c\/p\u003e\r\n\u003cp\u003e \u003c\/p\u003e\r\n\u003cp\u003e\u003cstrong\u003eIntroduction to events management diploma\u003c\/strong\u003e\u003c\/p\u003e\r\n\u003cp\u003eThe events management diploma is made up of twenty three modules. These modules are brimming with valuable information, tips, advice and guidance to help you enjoy a successful career as an events or wedding manager. The course should take around fifteen hours to complete with the convenience of studying at your own pace and where you feel most comfortable, utilising the online modules which work on all devices.\u003c\/p\u003e\r\n\u003cp\u003eYou will learn a host of essential skills, including staging and design, event logistics, legalities and what you need to know to start your own event management business.\u003c\/p\u003e\r\n\u003cp\u003eDuring your studies you will have access to online support and on completion you will need to pass a multiple choice test which is based on what you have learned in the modules. On passing, you can download and print your certificate straight away.\u003c\/p\u003e\r\n\u003cp\u003e \u003c\/p\u003e\r\n\u003ch4\u003eWhat you will learn\u003c\/h4\u003e\r\n\u003cp\u003eIn this information packed course, you can expect to learn the following:\u003c\/p\u003e\r\n\u003cul class=\"learn-mod\"\u003e\r\n\u003cli\u003eUnderstand the benefits of having a diploma and what is expected of you as an events manager.\u003c\/li\u003e\r\n\u003cli\u003eLearn the benefits of strategic management, why budgeting is so important and identify different events management software solutions.\u003c\/li\u003e\r\n\u003cli\u003eIdentify why customer service skills are so important along with how to improve your communication skills effectively.\u003c\/li\u003e\r\n\u003cli\u003eLearn about the various types of events you may be asked to manage during your career.\u003c\/li\u003e\r\n\u003cli\u003eLearn about staging and design and gain insight into using the venue’s resources, how to use seasonal themes and so much more.\u003c\/li\u003e\r\n\u003cli\u003eUnderstand the importance of financial management. Learn how to stick to a budget, sell tickets and manage the finances effectively throughout the event.\u003c\/li\u003e\r\n\u003cli\u003eGet insight into the importance of health and safety at all events. Learn how to run an event safely, what to look out for and how to cater to emergencies.\u003c\/li\u003e\r\n\u003cli\u003eGet advice on troubleshooting and logistics at events from electricity supply to tables and parking.\u003c\/li\u003e\r\n\u003cli\u003eUnderstand the wedding planning industry and why people need wedding planners to help them organise their special day.\u003c\/li\u003e\r\n\u003cli\u003eIdentify with the various wedding types.\u003c\/li\u003e\r\n\u003cli\u003eLearn the wedding planning process.\u003c\/li\u003e\r\n\u003cli\u003eHow to choose the right wedding venue based on your clients. Venues, hidden extras, negotiating the best prices and more.\u003c\/li\u003e\r\n\u003cli\u003eUnderstand the different wedding ceremonies and legalities, such as who can get married, making it official and schedules.\u003c\/li\u003e\r\n\u003cli\u003eLearn how to choose the right wedding theme.\u003c\/li\u003e\r\n\u003cli\u003eLearn how to save money when it comes to wedding attire, along with the regulations you need to be aware of.\u003c\/li\u003e\r\n\u003cli\u003eGet valuable insight on wedding catering and entertainment.\u003c\/li\u003e\r\n\u003cli\u003eUnderstand your role when it comes to printed materials.\u003c\/li\u003e\r\n\u003cli\u003eOrganising transportation.\u003c\/li\u003e\r\n\u003cli\u003eTips to find the best wedding photographers and videographers.\u003c\/li\u003e\r\n\u003cli\u003eKnow your role as a wedding planner when the couple is getting married abroad.\u003c\/li\u003e\r\n\u003cli\u003eHow to start your own events management business.\u003c\/li\u003e\r\n\u003cli\u003eGet a firm understanding of marketing, insurance and tax when opening your own events management business.\u003c\/li\u003e\r\n\u003c\/ul\u003e\r\n\u003cp\u003e \u003c\/p\u003e\r\n\u003ch4\u003e\u003cstrong\u003eExplore our \u003ca href=\"https:\/\/staffskillsacademy.co.uk\/courses\/\"\u003efull library of training courses.\u003c\/a\u003e\u003c\/strong\u003e\u003c\/h4\u003e\r\n\u003cbr\u003e\u003cbr\u003eCourse Duration: 15\u003cbr\u003e\u003cbr\u003e\u003ch2\u003eModules\u003c\/h2\u003e\u003cbr\u003eTotal Modules: 16\u003cbr\u003e\u003cbr\u003eModule 1 : Introduction to Event Management\u003cbr\u003e\u003cbr\u003eModule 2 : Strategic Management\u003cbr\u003e\u003cbr\u003eModule 3 : Customer Service Skills\/ Personal Qualities Required\u003cbr\u003e\u003cbr\u003eModule 4 : Types of Event\u003cbr\u003e\u003cbr\u003eModule 5 : Promoting the Event\u003cbr\u003e\u003cbr\u003eModule 6 : Event Management Finances \u0026amp; Ticketing\u003cbr\u003e\u003cbr\u003eModule 7 : Staging and Design\u003cbr\u003e\u003cbr\u003eModule 8 : Dealing with Suppliers\u003cbr\u003e\u003cbr\u003eModule 9 : Event Management Logistics \u0026amp; Troubleshooting\u003cbr\u003e\u003cbr\u003eModule 10 : Managing Your Team\u003cbr\u003e\u003cbr\u003eModule 11 : Health and Safety for Events\u003cbr\u003e\u003cbr\u003eModule 12 : Legal Issues and the Law\u003cbr\u003e\u003cbr\u003eModule 13 : Measuring The Success of Your Event \u0026amp; Creating Sustainable Events\u003cbr\u003e\u003cbr\u003eModule 14 : Building a Legacy for Your Event\u003cbr\u003e\u003cbr\u003eModule 15 : Starting Your Own Event Planning Business\u003cbr\u003e\u003cbr\u003eModule 16 : Marketing, Insurance \u0026amp; Tax\u003cbr\u003e\u003cbr\u003e","brand":"Staff Skills Academy","offers":[{"title":"Default Title","offer_id":52854523101525,"sku":"3632","price":199.0,"currency_code":"GBP","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/1030\/2934\/2549\/files\/events-management-1024x530-738x382-1.jpg?v=1772529347"},{"product_id":"hotel-reception-certification","title":"Hotel Reception Certification","description":"\u003cp\u003eIf you own a hotel and are looking to train staff in how best to run reception, this course is definitely ideal for your business needs. It is also the perfect way in which to make sure that your brand new employees are covering every single aspect that is necessary for the frontline of your hotel business.\u003c\/p\u003e\r\n\u003cp\u003eAs a hotel receptionist, your team members have the pivotal role of taking customer requests and making them a reality, by flawlessly co-ordinating between staff and management and working as the backbone of your hotel.\u003c\/p\u003e\r\n\u003cp\u003eThis course is offered entirely online, and this allows your employees the freedom to study wherever and whenever is most convenient for them.\u003c\/p\u003e\r\n\u003cp\u003eThrough these 16 absorbing modules, any team member will quickly be able to grasp what it takes, in order to become an invaluable asset in the hospitality industry.\u003c\/p\u003e\r\n\u003cp\u003e \u003c\/p\u003e\r\n\u003ch4\u003eWhat’s covered in the course?\u003c\/h4\u003e\r\n\u003cp\u003eWhen studying this course, your team members will learn about:\u003c\/p\u003e\r\n\u003cul class=\"learn-mod\"\u003e\r\n\u003cli\u003eThe different positions that exist in the hotel reception field and how to train for those that best suit your business’s needs;\u003c\/li\u003e\r\n\u003cli\u003eHow to take reservations and check guests in and out;\u003c\/li\u003e\r\n\u003cli\u003eThe importance of customer service and how to keep customers happy;\u003c\/li\u003e\r\n\u003cli\u003eWhy you must be aware of both verbal and non-verbal communication;\u003c\/li\u003e\r\n\u003cli\u003eTelephone etiquette and how this is central as a hotel receptionist;\u003c\/li\u003e\r\n\u003cli\u003eDealing with unhappy or angry guests and how to appease them;\u003c\/li\u003e\r\n\u003cli\u003eAll the duties for which a hotel receptionist is responsible for and the relevant skills, including technical and clerical;\u003c\/li\u003e\r\n\u003cli\u003eHow to work well with the various departments throughout your hotel;\u003c\/li\u003e\r\n\u003cli\u003eDealing with stress in the job;\u003c\/li\u003e\r\n\u003cli\u003eThe legal issues that are important to be aware of, such as the current laws and regulations that may impact your employees and customers.\u003c\/li\u003e\r\n\u003c\/ul\u003e\r\n\u003cp\u003e \u003c\/p\u003e\r\n\u003ch4\u003e\u003cstrong\u003eExplore our \u003ca href=\"https:\/\/staffskillsacademy.co.uk\/courses\/\"\u003efull library of training courses.\u003c\/a\u003e\u003c\/strong\u003e\u003c\/h4\u003e\r\n\u003cbr\u003e\u003cbr\u003eCourse Duration: 10\u003cbr\u003e\u003cbr\u003e\u003ch2\u003eModules\u003c\/h2\u003e\u003cbr\u003eTotal Modules: 16\u003cbr\u003e\u003cbr\u003eModule 1: An Overview of Hotel Reception\u003cbr\u003e\u003cbr\u003eModule 2 : Hotel Reception Standard Procedures\u003cbr\u003e\u003cbr\u003eModule 3 : Customer Service in Hotel Reception\u003cbr\u003e\u003cbr\u003eModule 4 : Communication Skills Required for Hotel Reception\u003cbr\u003e\u003cbr\u003eModule 5 : Telephone Handling in a Hotel\u003cbr\u003e\u003cbr\u003eModule 6 : How to Handle Difficult Hotel Guests\u003cbr\u003e\u003cbr\u003eModule 7 : Administrative Skills as a Hotel Receptionist\u003cbr\u003e\u003cbr\u003eModule 8 : Computer Skills and Programs\u003cbr\u003e\u003cbr\u003eModule 9 : Brand Standards in the Hospitality World\u003cbr\u003e\u003cbr\u003eModule 10 : Being a Team Player: Working with Other Hotel Departments\u003cbr\u003e\u003cbr\u003eModule 11 : Safety and Security in the Hotel\u003cbr\u003e\u003cbr\u003eModule 12 : Sales and Marketing as a Hotel Receptionist\u003cbr\u003e\u003cbr\u003eModule 13 : Dressing the Part: Creating the Professional Look in Hospitality\u003cbr\u003e\u003cbr\u003eModule 14 : Keeping Stress Under Control on the Job\u003cbr\u003e\u003cbr\u003eModule 15: Legal Issues in Hospitality\u003cbr\u003e\u003cbr\u003eModule 16: The Future for Hotel Receptionists\u003cbr\u003e\u003cbr\u003e","brand":"Staff Skills Academy","offers":[{"title":"Default Title","offer_id":52854527623509,"sku":"3303","price":199.0,"currency_code":"GBP","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/1030\/2934\/2549\/files\/hotel-reception.jpg?v=1772529416"},{"product_id":"hotel-receptionist-administration-certification","title":"Hotel Receptionist Administration Certification","description":"\u003cp\u003eHotels are one of the most important aspects of safe travel. However, without hotel receptionists, we would never get to fully enjoy our destinations.\u003c\/p\u003e\r\n\u003cp\u003eHotel receptionists are an integral part of hotel staff. They are the first person and, often, the only person with whom a guest interacts, while staying at a hotel.\u003c\/p\u003e\r\n\u003cp\u003ePeople who choose to become hotel receptionists often benefit by gaining the necessary certification and experience required to maintain the reception desk and assist guests. While hotel reception is not a growing job choice, it is a great start for those who are looking to have a career in the hospitality and tourism sector.\u003c\/p\u003e\r\n\u003cp\u003eThis course will go into detail about the various skills required to become a hotel receptionist.\u003c\/p\u003e\r\n\u003cp\u003eWe begin by explaining the duties of a hotel receptionist.\u003c\/p\u003e\r\n\u003cp\u003eNext, we discuss the benefits of working in this field and the steps that you can take to help get started in the hospitality industry.\u003c\/p\u003e\r\n\u003cp\u003eFinally, we provide you with a few tips and advice on how to become a hotel receptionist.\u003c\/p\u003e\r\n\u003cp\u003e \u003c\/p\u003e\r\n\u003ch4\u003eYou Will Learn:\u003c\/h4\u003e\r\n\u003cul class=\"learn-mod\"\u003e\r\n\u003cli\u003eAbout the different responsibilities that are often required of a hotel receptionist\u003c\/li\u003e\r\n\u003cli\u003eThe skills that are required to be a hotel receptionist\u003c\/li\u003e\r\n\u003cli\u003eThe benefits of working as a hotel receptionist in the hospitality and tourism sector\u003c\/li\u003e\r\n\u003cli\u003eTips and advice for obtaining the required skill set required to become a hotel receptionist\u003c\/li\u003e\r\n\u003c\/ul\u003e\r\n\u003cp\u003e \u003c\/p\u003e\r\n\u003ch4\u003e\u003cstrong\u003eExplore our \u003ca href=\"https:\/\/staffskillsacademy.co.uk\/courses\/\"\u003efull library of training courses.\u003c\/a\u003e\u003c\/strong\u003e\u003c\/h4\u003e\r\n\u003cbr\u003e\u003cbr\u003eCourse Duration: 0.75\u003cbr\u003e\u003cbr\u003e\u003ch2\u003eModules\u003c\/h2\u003e\u003cbr\u003eTotal Modules: 1\u003cbr\u003e\u003cbr\u003eHotel Receptionist Administration\u003cbr\u003e\u003cbr\u003e","brand":"Staff Skills Academy","offers":[{"title":"Default Title","offer_id":52854527656277,"sku":"4300","price":199.0,"currency_code":"GBP","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/1030\/2934\/2549\/files\/Hotel-reception.png?v=1772529417"},{"product_id":"how-to-be-a-successful-waiter-waitress-certification","title":"How to be a Successful Waiter\/Waitress Certification","description":"\u003cp\u003eLearning how to be a successful waiter or waitress is essential for anybody who has a passion for the restaurant and service industry – whether you’re interested in becoming a waiter\/waitress or are ready to take your waiting career to the next level!\u003c\/p\u003e\r\n\u003cp\u003eThis course covers everything you need to know about becoming a successful waiter\/waitress, including a full description of the tasks, duties and hours, as well as tips for optimizing your training and developing your ambition.\u003c\/p\u003e\r\n\u003cp\u003eFrom the most important traits of successful waiters\/waitresses, including appearance and attitude, to vital insider tips from professional waiters\/waitresses regarding tips, seating and serving, this course covers everything you need to know about becoming a successful waiter.\u003c\/p\u003e\r\n\u003cp\u003e \u003c\/p\u003e\r\n\u003ch4\u003eYou Will Learn\u003c\/h4\u003e\r\n\u003cul class=\"learn-mod\"\u003e\r\n\u003cli\u003eA waiter\/waitresses’ complete job description, including the duties and working hours\u003c\/li\u003e\r\n\u003cli\u003eHow to get the most out of your training and how to be ambitious from the beginning\u003c\/li\u003e\r\n\u003cli\u003eThe most important traits of successful waiters and how to develop them\u003c\/li\u003e\r\n\u003cli\u003eInside tips from professional waiters\/waitresses, and how to use them to become successful in the industry\u003c\/li\u003e\r\n\u003c\/ul\u003e\r\n\u003cp\u003e \u003c\/p\u003e\r\n\u003ch4\u003e\u003cstrong\u003eExplore our \u003ca href=\"https:\/\/staffskillsacademy.co.uk\/courses\/\"\u003efull library of training courses.\u003c\/a\u003e\u003c\/strong\u003e\u003c\/h4\u003e\r\n\u003cbr\u003e\u003cbr\u003eCourse Duration: 3\u003cbr\u003e\u003cbr\u003e\u003ch2\u003eModules\u003c\/h2\u003e\u003cbr\u003eTotal Modules: 4\u003cbr\u003e\u003cbr\u003eModule 01: A Waiter’s Job Description\u003cbr\u003e\u003cbr\u003eModule 02: Training and Ambition\u003cbr\u003e\u003cbr\u003eModule 03: Important Traits of Successful Waiters\u003cbr\u003e\u003cbr\u003eModule 04: How to Succeed as a Professional Waiter\u003cbr\u003e\u003cbr\u003e","brand":"Staff Skills Academy","offers":[{"title":"Default Title","offer_id":52854527754581,"sku":"4517","price":199.0,"currency_code":"GBP","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/1030\/2934\/2549\/files\/waiter-waitress-COURSE-1140.png?v=1772529419"},{"product_id":"introduction-to-being-a-sommelier-certification","title":"Introduction to Being a Sommelier Certification","description":"\u003cp\u003eBeing a sommelier can be a lucrative profession for the right person. It involves a passion for wines and everything about them. The professionals understand how to prepare, pour, present and serve wine to customers in restaurants. They also know the right wine to pair with what food. With tastings, sommeliers can identify wines, including their characteristics. This course covers four modules as an introduction to being a sommelier.\u003c\/p\u003e\r\n\u003cp\u003e \u003c\/p\u003e\r\n\u003ch4\u003eWhat You Will Learn\u003c\/h4\u003e\r\n\u003cul class=\"learn-mod\"\u003e\r\n\u003cli\u003eThe role of a sommelier\u003c\/li\u003e\r\n\u003cli\u003eHow to talk to sommeliers\u003c\/li\u003e\r\n\u003cli\u003eHow to become a sommelier\u003c\/li\u003e\r\n\u003cli\u003eQualifications and skills of a sommelier\u003c\/li\u003e\r\n\u003cli\u003eGetting started with being a sommelier\u003c\/li\u003e\r\n\u003cli\u003eThe cost of attaining a certification\u003c\/li\u003e\r\n\u003cli\u003ePotential earnings of sommeliers\u003c\/li\u003e\r\n\u003cli\u003eHow to become a master sommelier\u003c\/li\u003e\r\n\u003cli\u003eDifferences between a sommelier and a master sommelier\u003c\/li\u003e\r\n\u003c\/ul\u003e\r\n\u003cp\u003e \u003c\/p\u003e\r\n\u003ch4\u003e\u003cstrong\u003eExplore our \u003ca href=\"https:\/\/staffskillsacademy.co.uk\/courses\/\"\u003efull library of training courses.\u003c\/a\u003e\u003c\/strong\u003e\u003c\/h4\u003e\r\n\u003cbr\u003e\u003cbr\u003eCourse Duration: 3\u003cbr\u003e\u003cbr\u003e\u003ch2\u003eModules\u003c\/h2\u003e\u003cbr\u003eTotal Modules: 4\u003cbr\u003e\u003cbr\u003eModule 01: Introduction to Sommeliers\u003cbr\u003e\u003cbr\u003eModule 02: How to Become a Sommelier\u003cbr\u003e\u003cbr\u003eModule 03: Qualifications and Skills of a Sommelier\u003cbr\u003e\u003cbr\u003eModule 04: The Right Place to Work, Self-Presentation and More\u003cbr\u003e\u003cbr\u003e","brand":"Staff Skills Academy","offers":[{"title":"Default Title","offer_id":52854532374869,"sku":"4487","price":199.0,"currency_code":"GBP","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/1030\/2934\/2549\/files\/Intro-to-Sommelier-Course-Image.png?v=1772529473"},{"product_id":"oven-cleaning-certification","title":"Oven Cleaning Certification","description":"\u003cp\u003eTaking the oven cleaning course is an opportunity to start your own professional oven cleaning business, catering to commercial and residential customers. This is an opportunity for you to start your own successful business armed with the knowledge and skills you need to provide your clients with the best quality results and service at all times.\u003c\/p\u003e\r\n\u003ch4\u003e\u003cstrong\u003e\u003cbr\u003e\r\nIntroduction To The Oven Cleaning Certificate\u003c\/strong\u003e\u003c\/h4\u003e\r\n\u003cp\u003eThe oven cleaning certificate is a recognised certification to help you jump start your career as a professional oven cleaner. This course comprises fourteen modules overflowing with valuable information that takes approximately ten hours to complete. You will learn essential oven cleaning techniques, the legal requirements surrounding effective oven cleaning and so much more. You will be armed with everything you need to run your own successful business moving forward.\u003c\/p\u003e\r\n\u003cp\u003eDuring your online studies you will have the support of a tutor, who is on hand to guide you. You can study from anywhere using any device and study at your own pace, not set to any schedule, enabling you to work full time and study in your spare time. On completion and passing the multiple-choice test, you will receive your certification, which is industry recognised and can be downloaded and printed at your convenience.\u003c\/p\u003e\r\n\u003cp\u003e \u003c\/p\u003e\r\n\u003ch4\u003eWhat You Will Learn\u003c\/h4\u003e\r\n\u003cp\u003eThe course will teach you the following:\u003c\/p\u003e\r\n\u003cul class=\"learn-mod\"\u003e\r\n\u003cli\u003eUnderstand what work you will do as a professional oven cleaner along with the essential equipment you will need to produce the best results.\u003c\/li\u003e\r\n\u003cli\u003eLearn why training in oven cleaning is a benefit and where to find the best positions where you will use your knowledge, the difference between working for yourself or for someone else and how to secure long term commercial contracts for oven cleaning.\u003c\/li\u003e\r\n\u003cli\u003eKnow what types of oven cleaning jobs are available.\u003c\/li\u003e\r\n\u003cli\u003eGet a good understanding of oven cleaning equipment. Know the products and tools you will need, the purpose of each one and how to ensure you meet the strict health and safety regulations.\u003c\/li\u003e\r\n\u003cli\u003eKnow about chemical safety and what regulations you need to adhere to. Learn what documentation you will need to support industry cleaning products, who is responsible for health and safety compliance and so much more.\u003c\/li\u003e\r\n\u003cli\u003eLearn about the working conditions you can expect from how long it will take to complete a job, why safety clothing is so important and various pricing structures you should take advantage of.\u003c\/li\u003e\r\n\u003cli\u003eUnderstand the various oven cleaning techniques and expected standards. Know what tools you should be using for different surfaces and what techniques to use to deep clean ovens effectively.\u003c\/li\u003e\r\n\u003cli\u003eKnow how to clean Rayburn and AGA cookers. Know how to identify these two common cookers, what products you should use and what are the most common operating temperatures of these two appliances.\u003c\/li\u003e\r\n\u003cli\u003eLearn everything you need to know about commercial oven cleaning from what’s involved to dry steam cleaning to the equipment you will need.\u003c\/li\u003e\r\n\u003cli\u003eGet a good understanding of environmentally friendly oven cleaning – “green cleaning.” Learn about powerful natural de-greasers and the benefits of steam cleaning rather than using chemical solutions.\u003c\/li\u003e\r\n\u003cli\u003eLearn how to run an oven cleaning service effectively to achieve success. Learn what it entails to run a service effectively, help to boost your customer service levels and how many ovens you can expect to clean on a daily basis.\u003c\/li\u003e\r\n\u003cli\u003eKnow how to start your own oven cleaning business from initial start-up costs to marketing and developing your online presence.\u003c\/li\u003e\r\n\u003cli\u003eLearn about business insurance, tax and the equipment you will need when starting your own oven cleaning business.\u003c\/li\u003e\r\n\u003cli\u003eUnderstand what is entailed when hiring staff to work for you, including your responsibilities as an employer and when you should write a health and safety policy, plus so much more.\u003c\/li\u003e\r\n\u003c\/ul\u003e\r\n\u003cp\u003eThere is more to cleaning ovens than meets the eye and with the right knowledge, there is money to be made.\u003c\/p\u003e\r\n\u003cp\u003eBusinesses and homes are always looking to get their ovens professionally cleaned and this could be done by you. The British Oven Cleaning Certificate Award is a recognised qualification and the course can be done completely online for a one-off fee!\u003c\/p\u003e\r\n\u003cp\u003eThis worthwhile investment will teach you in 14 modules about oven cleaning techniques and the different types of ovens, how to make a living from this, legal requirements and much more. The course offers online tutoring that will support you all the way and can be completed in less than 10 hours!\u003c\/p\u003e\r\n\u003cp\u003eThis could be the career change you have been looking for!\u003c\/p\u003e\r\n\u003cp\u003e \u003c\/p\u003e\r\n\u003ch4\u003e\u003cstrong\u003eExplore our \u003ca href=\"https:\/\/staffskillsacademy.co.uk\/courses\/\"\u003efull library of training courses.\u003c\/a\u003e\u003c\/strong\u003e\u003c\/h4\u003e\r\n\u003cbr\u003e\u003cbr\u003eCourse Duration: 4\u003cbr\u003e\u003cbr\u003e\u003ch2\u003eModules\u003c\/h2\u003e\u003cbr\u003eTotal Modules: 14\u003cbr\u003e\u003cbr\u003eModule 01: Oven Cleaning an Introduction\u003cbr\u003e\u003cbr\u003eModule 02: Why Train in Oven Cleaning?\u003cbr\u003e\u003cbr\u003eModule 03: The Different Types of Oven Cleaning Jobs Available\u003cbr\u003e\u003cbr\u003eModule 04: Oven Cleaning Equipment\u003cbr\u003e\u003cbr\u003eModule 05: Chemical Safety, Compliance and Legal Requirements\u003cbr\u003e\u003cbr\u003eModule 06: Working Conditions\u003cbr\u003e\u003cbr\u003eModule 07: Oven Cleaning Techniques and Standards Expected\u003cbr\u003e\u003cbr\u003eModule 08: Cleaning AGA and Rayburn Cookers\u003cbr\u003e\u003cbr\u003eModule 09: Commercial Oven Cleaning\u003cbr\u003e\u003cbr\u003eModule 10: Green Oven Cleaning\u003cbr\u003e\u003cbr\u003eModule 11: Running an Oven Cleaning Service\u003cbr\u003e\u003cbr\u003eModule 12 : Starting Your Own Oven Cleaning Service\u003cbr\u003e\u003cbr\u003eModule 13: Business Insurance, Equipment and Tax\u003cbr\u003e\u003cbr\u003eModule 14: Hiring People to Work for You\u003cbr\u003e\u003cbr\u003e","brand":"Staff Skills Academy","offers":[{"title":"Default Title","offer_id":52854540861781,"sku":"3349","price":199.0,"currency_code":"GBP","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/1030\/2934\/2549\/files\/oven-cert-1024x530.jpg?v=1772529621"},{"product_id":"restaurant-hospitality-management-certification-level-2","title":"Restaurant Hospitality Management Certification Level 2","description":"\u003cp\u003eThe Restaurant Hospitality Management Level 2 course provides team members with information, skills and advice, to help them fulfil their role as a restaurant manager and exceed their clients’ service expectations.\u003c\/p\u003e\r\n\u003cp\u003eUpon completion of the course, team members will have the competence to work as a restaurant manager at a 5-star hotel or in a local eatery.\u003c\/p\u003e\r\n\u003cp\u003e \u003c\/p\u003e\r\n\u003ch4\u003eWhat’s covered in the course?\u003c\/h4\u003e\r\n\u003cul class=\"learn-mod\"\u003e\r\n\u003cli\u003eAn introduction to the front-of-house function of a restaurant;\u003c\/li\u003e\r\n\u003cli\u003eThe role of a restaurant manager in all types of restaurants, anywhere in the world;\u003c\/li\u003e\r\n\u003cli\u003eThe different types of restaurant establishments and their layouts;\u003c\/li\u003e\r\n\u003cli\u003eThe importance of excellent customer service within the hospitality industry;\u003c\/li\u003e\r\n\u003cli\u003eHow to deal with customer complaints in a calm and effective manner, in order to ensure that the customer will return in the future;\u003c\/li\u003e\r\n\u003cli\u003eKnow your drinks: a comprehensive knowledge of beverages and how to serve them;\u003c\/li\u003e\r\n\u003cli\u003eKnow your food: the importance of knowing every item on the menu, what is in each dish and the causes and effects of food allergies;\u003c\/li\u003e\r\n\u003cli\u003eRestaurant licensing laws: this covers age verification and what you can accept, in order to verify the age of customers on licensed premises;\u003c\/li\u003e\r\n\u003cli\u003eRestaurant system checklists: what checklists are needed, how to put them in place and how to monitor them, to ensure that the restaurant runs smoothly and cost-effectively;\u003c\/li\u003e\r\n\u003cli\u003eHealth and safety laws associated with a restaurant, from front-of-house to the kitchen; food safety and storage;\u003c\/li\u003e\r\n\u003cli\u003eRestaurant terminology that is commonly used in the industry.\u003c\/li\u003e\r\n\u003c\/ul\u003e\r\n\u003cp\u003e \u003c\/p\u003e\r\n\u003ch4\u003e\u003cstrong\u003eExplore our \u003ca href=\"https:\/\/staffskillsacademy.co.uk\/courses\/\"\u003efull library of training courses.\u003c\/a\u003e\u003c\/strong\u003e\u003c\/h4\u003e\r\n\u003cbr\u003e\u003cbr\u003eCourse Duration: 15\u003cbr\u003e\u003cbr\u003e\u003ch2\u003eModules\u003c\/h2\u003e\u003cbr\u003eTotal Modules: 21\u003cbr\u003e\u003cbr\u003eModule 1 : Introduction to Front-of-House Hospitality\u003cbr\u003e\u003cbr\u003eModule 2 : The Role of Restaurant Manager\u003cbr\u003e\u003cbr\u003eModule 3 : Types of Dining Establishments, Restaurant Layouts, and Decor.\u003cbr\u003e\u003cbr\u003eModule 4 : Customer Service\u003cbr\u003e\u003cbr\u003eModule 5 : Dealing with Customer Complaints\u003cbr\u003e\u003cbr\u003eModule 6 : Know Your Drinks\u003cbr\u003e\u003cbr\u003eModule 7 : Know Your Food\u003cbr\u003e\u003cbr\u003eModule 8 : Restaurant Licensing Laws\u003cbr\u003e\u003cbr\u003eModule 9 : Building Guest Services Around Excellence\u003cbr\u003e\u003cbr\u003eModule 10 : A Restaurant System of Checklists\u003cbr\u003e\u003cbr\u003eModule 11 : The Importance of Teamwork\u003cbr\u003e\u003cbr\u003eModule 12 : Health and Safety Laws\u003cbr\u003e\u003cbr\u003eModule 13 : Health, Safety and Restaurant Management\u003cbr\u003e\u003cbr\u003eModule 14 : Dealing with Inspections\u003cbr\u003e\u003cbr\u003eModule 15 : Digital Technology and Restaurant POS Systems\u003cbr\u003e\u003cbr\u003eModule 16 : Dealing With Staff\u003cbr\u003e\u003cbr\u003eModule 17 : Planning and Pricing a Menu\u003cbr\u003e\u003cbr\u003eModule 18 : Restaurant Operations\u003cbr\u003e\u003cbr\u003eModule 19 :Upselling Strategies\u003cbr\u003e\u003cbr\u003eModule 20 : Restaurant Entertainment and Music Licensing\u003cbr\u003e\u003cbr\u003eModule 21 : Restaurant Branding, Marketing, Promotions and Decor\u003cbr\u003e\u003cbr\u003e","brand":"Staff Skills Academy","offers":[{"title":"Default Title","offer_id":52854544662869,"sku":"3250","price":199.0,"currency_code":"GBP","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/1030\/2934\/2549\/files\/restaurant-management-diploma.jpg?v=1772529696"},{"product_id":"british-cleaning-certificate-award","title":"British Cleaning Certificate Award","description":"\u003cp\u003eWhether you want to start your own successful cleaning business or you want to improve your career prospects within the company you currently work for, you will find that the British Cleaning Certificate Award can be a useful step in the right direction.\u003c\/p\u003e\r\n\u003cp\u003e \u003c\/p\u003e\r\n\u003ch4\u003e\u003cstrong\u003eIntroduction To The British Cleaning Certification Award\u003c\/strong\u003e\u003c\/h4\u003e\r\n\u003cp\u003eThis certification includes twenty two information-packed modules that you can learn at your own pace in your own space. This online training takes approximately ten hours to complete, with online support that you can rely on and trust. The course covers the essential things you need to know to boost your career within the British cleaning industry. It provides you with the ability to improve your earning potential.\u003c\/p\u003e\r\n\u003cp\u003eOn completion of the course, you will be required to pass a multiple-choice test, which covers all the modules you have just completed. On passing, with a pass rate of seventy percent, you will have the ability to download and print your certificate and start using it to improve your cleaning career without delay.\u003c\/p\u003e\r\n\u003cp\u003e \u003c\/p\u003e\r\n\u003ch4\u003eWhat You Will Learn\u003c\/h4\u003e\r\n\u003cp\u003eThe twenty two modules are overflowing with valuable information that you can use in your cleaning career, this includes:\u003c\/p\u003e\r\n\u003cul class=\"learn-mod\"\u003e\r\n\u003cli\u003eUnderstand the cleaning industry from career prospects to starting your own cleaning business.\u003c\/li\u003e\r\n\u003cli\u003eKnow the different types of cleaning jobs from domestic cleaning to commercial and industrial cleaning. Identify whether it is worthwhile to work for someone or own your own cleaning business.\u003c\/li\u003e\r\n\u003cli\u003eGet to grips with essential cleaning equipment. Know what equipment you will need and how to use it. Also, learn how to effectively store cleaning equipment.\u003c\/li\u003e\r\n\u003cli\u003eLearn about chemical safety, including the chemicals you will use on a daily basis. Know the difference between acidic, alkaline and neutral chemicals and what they are used for.\u003c\/li\u003e\r\n\u003cli\u003eUnderstand the job in detail. This includes working hours, average earnings and working conditions.\u003c\/li\u003e\r\n\u003cli\u003eLearn essential cleaning techniques and expected standards. This includes dusting surfaces, cleaning glass and mirrors, how to clean speciality surfaces and what standards you need to maintain.\u003c\/li\u003e\r\n\u003cli\u003eKnow about cleaning products and protective clothing, helping you identify what you should wear to protect your clothes, speciality cleaning products and clothing branding to boost brand visibility.\u003c\/li\u003e\r\n\u003cli\u003eUnderstand the importance of effective kitchen cleaning. Learn about food safety, how to effectively clean a cooker and a refrigerator and so much more.\u003c\/li\u003e\r\n\u003cli\u003eIdentify how to complete commercial kitchen cleaning to the highest standard.\u003c\/li\u003e\r\n\u003cli\u003eKnow the best routine to clean a bathroom and toilet area. Learn about the best routines and why you should have colour coded cloths.\u003c\/li\u003e\r\n\u003cli\u003eUnderstand hospital cleaning from areas you may need to clean to health and safety requirements.\u003c\/li\u003e\r\n\u003cli\u003eLearn how office cleaning differs from residential cleaning and identify various techniques to effectively clean staff toilets.\u003c\/li\u003e\r\n\u003cli\u003eKnow what equipment you will need for industrial cleaning, along with the difference between wet and dry industrial vacuum cleaners and how to keep safe when cleaning these environments.\u003c\/li\u003e\r\n\u003cli\u003eIdentify with green cleaning solutions from homemade cleaning products to steam cleaning and more.\u003c\/li\u003e\r\n\u003cli\u003eKnow the reporting procedures. Reporting procedures include regulation reporting, injury and disease reporting and get to know what an accident book is.\u003c\/li\u003e\r\n\u003cli\u003eKnow what it takes to clean outdoor areas. You will learn about planning, preparation, safety and legal requirements.\u003c\/li\u003e\r\n\u003cli\u003eLearn how to deal with non-categorised waste. You will get to know the different types of waste and how to manage the transfer flow of waste to ensure cleanliness at all times.\u003c\/li\u003e\r\n\u003cli\u003eGet to know more about working in confined spaces and why and how to conduct a thorough risk assessment before you begin to ensure your safety.\u003c\/li\u003e\r\n\u003cli\u003eLearn more about running an ironing service and what this entails.\u003c\/li\u003e\r\n\u003cli\u003eReceive valuable information on starting your own cleaning business from what you will need, the benefits and disadvantages and more to help you decide if this is the best choice for you and how to proceed.\u003c\/li\u003e\r\n\u003cli\u003eLearn more about marketing your business, what insurances you will need, tax and more.\u003c\/li\u003e\r\n\u003c\/ul\u003e\r\n\u003cp\u003e \u003c\/p\u003e\r\n\u003ch4\u003e\u003cstrong\u003eExplore our \u003ca href=\"https:\/\/staffskillsacademy.co.uk\/courses\/\"\u003efull library of training courses.\u003c\/a\u003e\u003c\/strong\u003e\u003c\/h4\u003e\r\n\u003cbr\u003e\u003cbr\u003eCourse Duration: 10\u003cbr\u003e\u003cbr\u003e\u003ch2\u003eModules\u003c\/h2\u003e\u003cbr\u003eTotal Modules: 26\u003cbr\u003e\u003cbr\u003eModule 1: Finding Your Career: A Job in the Cleaning Corps\u003cbr\u003e\u003cbr\u003eModule 2 : The Different Types of Cleaning Jobs\u003cbr\u003e\u003cbr\u003eModule 3 : Cleaning Equipment\u003cbr\u003e\u003cbr\u003eModule 4 : Chemical Safety and Competence\u003cbr\u003e\u003cbr\u003eModule 5 : About The Job\u003cbr\u003e\u003cbr\u003eModule 6 : Meeting Clients and Your Behaviour in Clients’ Homes\/Workplaces\u003cbr\u003e\u003cbr\u003eModule 7 : Keyholding and Alarm Codes for Cleaners\u003cbr\u003e\u003cbr\u003eModule 8 : House Cleaning\u003cbr\u003e\u003cbr\u003eModule 9 : Cleaning Products \u0026amp; Clothing\u003cbr\u003eCommercial Kitchen Cleaning\u003cbr\u003e\u003cbr\u003eModule 10 : Food Kitchen Cleaning\u003cbr\u003e\u003cbr\u003eModule 11 : Commercial Kitchen Cleaning\u003cbr\u003e\u003cbr\u003eModule 12 : Bathrooms \u0026amp; Toilets Cleaning\u003cbr\u003eBathrooms \u0026amp; Toilets\u003cbr\u003e\u003cbr\u003eModule 13 : Hospital\/Medical Practice Cleaning\u003cbr\u003e\u003cbr\u003eModule 14 : Office Cleaning\u003cbr\u003e\u003cbr\u003eModule 15: Industrial Cleaning Equipment\u003cbr\u003e\u003cbr\u003eModule 16: Green \u0026amp; Steam Cleaning\u003cbr\u003eGreen \u0026amp; Steam Cleaning\u003cbr\u003e\u003cbr\u003eModule 17: Pressure Washing \u0026amp; Machine Sweeping\u003cbr\u003ePressure Washing \u0026amp; Machine Sweeping\u003cbr\u003e\u003cbr\u003eModule 18: Reporting Procedures\u003cbr\u003e\u003cbr\u003eModule 19 : Cleaning External Surfaces \u0026amp; Areas\u003cbr\u003eCleaning External Surfaces\/Areas\u003cbr\u003e\u003cbr\u003eModule 20 : Dealing with Non-Routine Waste\u003cbr\u003e\u003cbr\u003eModule 21 : Running an Ironing Service\u003cbr\u003e\u003cbr\u003eModule 22 : Starting Your Own Cleaning Business\u003cbr\u003e\u003cbr\u003eModule 23 : Marketing a Cleaning Business\u003cbr\u003e\u003cbr\u003eModule 24 : Taking on Staff\u003cbr\u003e\u003cbr\u003eModule 25 : Communication Skills and Dealing with Customer Complaints\u003cbr\u003e\u003cbr\u003eModule 26 : Business Insurance, Equipment \u0026amp; Tax\u003cbr\u003e\u003cbr\u003e","brand":"Staff Skills Academy","offers":[{"title":"Default Title","offer_id":52862633247061,"sku":"4665","price":199.0,"currency_code":"GBP","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/1030\/2934\/2549\/files\/bcca-046c01970b23e2076cc3532ce2dacc21.jpg?v=1772531407"},{"product_id":"cleaning-certification","title":"Cleaning Certification","description":"\u003cp\u003eThe course covers the essential things you need to know to enhance your career within the cleaning industry.\u003c\/p\u003e\r\n\u003cp\u003e \u003c\/p\u003e\r\n\u003ch4\u003eWhat you will learn\u003c\/h4\u003e\r\n\u003cp\u003eThese modules are overflowing with valuable information that you can use in your cleaning career, this includes:\u003c\/p\u003e\r\n\u003cul class=\"learn-mod\"\u003e\r\n\u003cli\u003eKnow the different types of cleaning jobs from domestic cleaning to commercial and industrial cleaning.\u003c\/li\u003e\r\n\u003cli\u003eGet to grips with essential cleaning equipment. Know what equipment you will need and how to use it. Also learn how to effectively store cleaning equipment.\u003c\/li\u003e\r\n\u003cli\u003eLearn about chemical safety, including the chemicals you will use on a daily basis. Know the difference between acidic, alkaline and neutral chemicals and what they are used for.\u003c\/li\u003e\r\n\u003cli\u003eLearn essential cleaning techniques and expected standards. This includes dusting surfaces, cleaning glass and mirrors, how to clean speciality surfaces and what standards you need to maintain.\u003c\/li\u003e\r\n\u003cli\u003eKnow about cleaning products and protective clothing, helping you identify what you should wear to protect your clothes, speciality cleaning products and clothing branding to boost brand visibility.\u003c\/li\u003e\r\n\u003cli\u003eUnderstand the importance of effective kitchen cleaning. Learn about food safety, how to effectively clean a cooker and a refrigerator and so much more.\u003c\/li\u003e\r\n\u003cli\u003eKnow the best routine to clean a bathroom and toilet area. Learn about the best routines and why you should have colour coded cloths.\u003c\/li\u003e\r\n\u003cli\u003eLearn how office cleaning differs from residential cleaning and identify various techniques to effectively clean staff toilets.\u003c\/li\u003e\r\n\u003cli\u003eIdentify with green cleaning solutions from homemade cleaning products to steam cleaning and more.\u003c\/li\u003e\r\n\u003cli\u003eLearn how to deal with non-categorised waste. 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This credential will empower you to advance your cleaning career with confidence.\u003c\/p\u003e\r\n\u003cp\u003e \u003c\/p\u003e\r\n\u003ch4\u003eWhat you will learn\u003c\/h4\u003e\r\n\u003cp\u003eThe course consists of 21 modules that are packed with valuable insights and practical skills, covering topics such as:\u003c\/p\u003e\r\n\u003col\u003e\r\n\u003cli\u003e\n\u003cstrong\u003eFinding Your Career Path\u003c\/strong\u003e – Explore the diverse career opportunities in the cleaning industry and how to navigate them.\u003c\/li\u003e\r\n\u003cli\u003e\n\u003cstrong\u003eUnderstanding Cleaning Job Types\u003c\/strong\u003e – Learn the differences between domestic, commercial, and specialised cleaning roles.\u003c\/li\u003e\r\n\u003cli\u003e\n\u003cstrong\u003eCleaning Equipment Mastery\u003c\/strong\u003e – Identify essential tools, proper usage, and maintenance techniques for efficient cleaning.\u003c\/li\u003e\r\n\u003cli\u003e\n\u003cstrong\u003eChemical Safety and Competence\u003c\/strong\u003e – Understand the safe use of cleaning chemicals, including the handling of acidic, alkaline, and neutral products.\u003c\/li\u003e\r\n\u003cli\u003e\n\u003cstrong\u003eJob Essentials\u003c\/strong\u003e – Get insights into working hours, earnings, and professional expectations in the cleaning sector.\u003c\/li\u003e\r\n\u003cli\u003e\n\u003cstrong\u003eClient Interaction\u003c\/strong\u003e – Develop professional behaviour for working in clients’ homes and workplaces, ensuring trust and satisfaction.\u003c\/li\u003e\r\n\u003cli\u003e\n\u003cstrong\u003eKeyholding and Alarm Procedures\u003c\/strong\u003e – Learn best practices for managing client property, including alarm codes and key safety.\u003c\/li\u003e\r\n\u003cli\u003e\n\u003cstrong\u003eAdvanced Cleaning Techniques\u003c\/strong\u003e – Master dusting, glass cleaning, and cleaning specialised surfaces to maintain the highest standards.\u003c\/li\u003e\r\n\u003cli\u003e\n\u003cstrong\u003eCleaning Products \u0026amp; Protective Clothing\u003c\/strong\u003e – Discover product selection, clothing recommendations, and branding techniques.\u003c\/li\u003e\r\n\u003cli\u003e\n\u003cstrong\u003eFood Kitchen Cleaning\u003c\/strong\u003e – Gain expertise in cleaning residential kitchens, focusing on food safety and hygiene.\u003c\/li\u003e\r\n\u003cli\u003e\n\u003cstrong\u003eCommercial Kitchen Cleaning\u003c\/strong\u003e – Understand the techniques and standards required for professional commercial kitchen cleaning.\u003c\/li\u003e\r\n\u003cli\u003e\n\u003cstrong\u003eBathroom \u0026amp; Toilet Cleaning\u003c\/strong\u003e – Learn efficient routines and safety tips, including colour-coded cleaning tools.\u003c\/li\u003e\r\n\u003cli\u003e\n\u003cstrong\u003eHospital\/Medical Practice Cleaning\u003c\/strong\u003e – Acquire knowledge of health and safety standards in medical environments.\u003c\/li\u003e\r\n\u003cli\u003e\n\u003cstrong\u003eOffice Cleaning\u003c\/strong\u003e – Differentiate office cleaning techniques and maintain professional environments effectively.\u003c\/li\u003e\r\n\u003cli\u003e\n\u003cstrong\u003eIndustrial Cleaning Equipment\u003c\/strong\u003e – Learn about specialised equipment like wet and dry industrial vacuums and their safe usage.\u003c\/li\u003e\r\n\u003cli\u003e\n\u003cstrong\u003eGreen \u0026amp; Steam Cleaning\u003c\/strong\u003e – Explore eco-friendly cleaning methods, including homemade solutions and steam cleaning.\u003c\/li\u003e\r\n\u003cli\u003e\n\u003cstrong\u003ePressure Washing \u0026amp; Machine Sweeping\u003c\/strong\u003e – Understand the use of advanced cleaning equipment for exterior surfaces.\u003c\/li\u003e\r\n\u003cli\u003e\n\u003cstrong\u003eReporting Procedures\u003c\/strong\u003e – Familiarise yourself with accident books, injury reporting, and regulatory documentation.\u003c\/li\u003e\r\n\u003cli\u003e\n\u003cstrong\u003eCleaning External Surfaces\u003c\/strong\u003e – Learn to plan and execute cleaning tasks for outdoor areas, considering safety and legalities.\u003c\/li\u003e\r\n\u003cli\u003e\n\u003cstrong\u003eDealing with Non-Routine Waste\u003c\/strong\u003e – Manage waste types and transfer processes for non-standard cleaning tasks.\u003c\/li\u003e\r\n\u003cli\u003e\n\u003cstrong\u003eCommunication and Customer Service\u003c\/strong\u003e – Enhance your communication skills and learn to address customer concerns effectively.\u003c\/li\u003e\r\n\u003c\/ol\u003e\r\n\u003cp\u003e \u003c\/p\u003e\r\n\u003ch4\u003e\u003cstrong\u003eExplore our \u003ca href=\"https:\/\/staffskillsacademy.co.uk\/courses\/\"\u003efull library of training courses.\u003c\/a\u003e\u003c\/strong\u003e\u003c\/h4\u003e\r\n\u003cbr\u003e\u003cbr\u003eCourse Duration: 10\u003cbr\u003e\u003cbr\u003e\u003ch2\u003eModules\u003c\/h2\u003e\u003cbr\u003eTotal Modules: 21\u003cbr\u003e\u003cbr\u003eModule 01: Finding Your Career\u003cbr\u003e\u003cbr\u003eModule 02 : The Different Types of Cleaning Jobs\u003cbr\u003e\u003cbr\u003eModule 03 : Cleaning Equipment\u003cbr\u003e\u003cbr\u003eModule 04 : Chemical Safety and Competence\u003cbr\u003e\u003cbr\u003eModule 05 : About The Job\u003cbr\u003e\u003cbr\u003eModule 06 : Meeting Clients and Your Behaviour in Clients’ Homes\/Workplaces\u003cbr\u003e\u003cbr\u003eModule 07 : Keyholding and Alarm Codes for Cleaners\u003cbr\u003e\u003cbr\u003eModule 08 : Cleaning Techniques \u0026amp; Standards Expected\u003cbr\u003e\u003cbr\u003eModule 09: Cleaning Products \u0026amp; Clothing\u003cbr\u003e\u003cbr\u003eModule 10 : Food Kitchen Cleaning\u003cbr\u003e\u003cbr\u003eModule 11 : Commercial Kitchen Cleaning\u003cbr\u003e\u003cbr\u003eModule 12 : Bathrooms \u0026amp; Toilets\u003cbr\u003e\u003cbr\u003eModule 13 : Hospital \/ Medical Practice Cleaning\u003cbr\u003e\u003cbr\u003eModule 14 : Office Cleaning\u003cbr\u003e\u003cbr\u003eModule 15: Industrial Cleaning Equipment\u003cbr\u003e\u003cbr\u003eModule 16: Green \u0026amp; Steam Cleaning\u003cbr\u003e\u003cbr\u003eModule 17: Pressure Washing \u0026amp; Machine Sweeping\u003cbr\u003e\u003cbr\u003eModule 18: Reporting Procedures\u003cbr\u003e\u003cbr\u003eModule 19 : Cleaning External Surfaces\/Areas\u003cbr\u003e\u003cbr\u003eModule 20 : Dealing with Non-Routine Waste\u003cbr\u003e\u003cbr\u003eModule 21: Communication Skills and Dealing with Customer Complaints\u003cbr\u003e\u003cbr\u003e","brand":"Staff Skills Academy","offers":[{"title":"Default Title","offer_id":52862636228949,"sku":"3786","price":199.0,"currency_code":"GBP","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/1030\/2934\/2549\/files\/cleaning.jpg?v=1772531462"},{"product_id":"hotel-management-certification-level-3","title":"Hotel Management Certification Level 3","description":"\u003cp\u003eIf you run a hotel and are looking to train existing members of your team or new starters to managerial level, this course will prove to be the perfect choice for you. From customer service to marketing, hotel management requires a specialised knowledge in a variety of fields, if someone hopes to become successful.\u003c\/p\u003e\r\n\u003cp\u003eThis interesting 23 module course will guide your staff through everything they need to know, in order to equip themselves with the knowledge they need, so that they can become skilful and effective in the hospitality and tourism industry.\u003c\/p\u003e\r\n\u003cp\u003eUpon completion of each module, learners will be tested, to ensure that they understand the concepts and ideas that they have been presented with.\u003c\/p\u003e\r\n\u003cp\u003eOnce your team members have completed the course, they will receive an accredited certificate that can either be posted or printed directly from your workplace.\u003c\/p\u003e\r\n\u003cp\u003e \u003c\/p\u003e\r\n\u003ch4\u003eWhat’s covered in the course?\u003c\/h4\u003e\r\n\u003cp\u003eIn this course, your staff members will learn about:\u003c\/p\u003e\r\n\u003cul class=\"learn-mod\"\u003e\r\n\u003cli\u003eThe services and products that customers often expect and how to provide them at a reasonable cost;\u003c\/li\u003e\r\n\u003cli\u003eThe many available positions that will need to be staffed in an average hotel;\u003c\/li\u003e\r\n\u003cli\u003eThe differences between types of rooms and hotels and how to price them accordingly;\u003c\/li\u003e\r\n\u003cli\u003eThe reasons why your team members’ personal appearance and presentation are so important and how to look their best;\u003c\/li\u003e\r\n\u003cli\u003eCustomer service and why it’s so vital in the hospitality industry;\u003c\/li\u003e\r\n\u003cli\u003eWhy language is important as a hotel manager, especially knowledge of the English language;\u003c\/li\u003e\r\n\u003cli\u003eThe various methods of taking reservations, including by e-mail and telephone;\u003c\/li\u003e\r\n\u003cli\u003eThe best procedures, when checking guests in and out and performing wake up calls\u003c\/li\u003e\r\n\u003cli\u003eWhy the front desk manager role is key;\u003c\/li\u003e\r\n\u003cli\u003eHow to accept various forms of payment and why exchange rates are important;\u003c\/li\u003e\r\n\u003cli\u003eAn introduction to facility management and the role it plays in managing hotels;\u003c\/li\u003e\r\n\u003cli\u003eHow to market your hotel, to help drive business.\u003c\/li\u003e\r\n\u003c\/ul\u003e\r\n\u003cp\u003e \u003c\/p\u003e\r\n\u003ch4\u003e\u003cstrong\u003eExplore our \u003ca href=\"https:\/\/staffskillsacademy.co.uk\/courses\/\"\u003efull library of training courses.\u003c\/a\u003e\u003c\/strong\u003e\u003c\/h4\u003e\r\n\u003cbr\u003e\u003cbr\u003eCourse Duration: 10\u003cbr\u003e\u003cbr\u003e\u003ch2\u003eModules\u003c\/h2\u003e\u003cbr\u003eTotal Modules: 23\u003cbr\u003e\u003cbr\u003eModule 1 : Introduction to the Industry\u003cbr\u003e\u003cbr\u003eModule 2 : Products and Services Offered in the Hospitality Industry\u003cbr\u003e\u003cbr\u003eModule 3 : About Hotels\u003cbr\u003e\u003cbr\u003eModule 4 : Personal Appearance and Skills\u003cbr\u003e\u003cbr\u003eModule 5 : The English Language \u0026amp; Your Local Knowledge\u003cbr\u003e\u003cbr\u003eModule 6 : Types of Customers and Relationships\u003cbr\u003e\u003cbr\u003eModule 7 : Taking Reservations by Phone and Email\u003cbr\u003e\u003cbr\u003eModule 8 : Welcoming Guests and Checking in and Checking Out\u003cbr\u003e\u003cbr\u003eModule 9 : The Do’s and Don’ts of Interacting with Guests\u003cbr\u003e\u003cbr\u003eModule 10 : Developing your Skills on the Telephone\u003cbr\u003e\u003cbr\u003eModule 11 : Payment Methods and Dealing with Foreign Cash\u003cbr\u003e\u003cbr\u003eModule 12 : Front Desk Management\u003cbr\u003e\u003cbr\u003eModule 13 : Housekeeping and Servicing Rooms\u003cbr\u003e\u003cbr\u003eModule 14 : Building and Facility Management\u003cbr\u003e\u003cbr\u003eModule 15: Front of House Restaurant and Bar\u003cbr\u003e\u003cbr\u003eModule 16: Dealing with Lost \u0026amp; Found and Late Checkouts\u003cbr\u003e\u003cbr\u003eModule 17: Hotel Terminology\u003cbr\u003e\u003cbr\u003eModule 18: Career Progression\u003cbr\u003e\u003cbr\u003eModule 19: Leadership Qualities and Engaging with Staff\u003cbr\u003e\u003cbr\u003eModule 20: The Key to Paperwork\u003cbr\u003e\u003cbr\u003eModule 21: Dealing with Emergencies\u003cbr\u003e\u003cbr\u003eModule 22: Dealing with Costs\u003cbr\u003e\u003cbr\u003eModule 23: Marketing your Hotel\u003cbr\u003e\u003cbr\u003e","brand":"Staff Skills Academy","offers":[{"title":"Default Title","offer_id":52862639538517,"sku":"3248","price":199.0,"currency_code":"GBP","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/1030\/2934\/2549\/files\/hotel-diploma.jpg?v=1772531520"}],"url":"https:\/\/courses.achieveuktraining.com\/collections\/hospitality-tourism.oembed","provider":"uktraining","version":"1.0","type":"link"}